The mobile computing revolution has produced a multitude of products and new ideas about how we interact with these devices. I’ve explored many of these approaches from stylus to rollerball to touch-screen functionality. Of all of these approaches, multi-touch functionality is the most powerful, and I think the most likely to become the standard for mobile interaction and beyond.

I was recently tasked with creating iPad desktop icons for some of our clients’ websites and began to wonder how this type of device — and multi-touch in general — would impact web design in the future.

Up until now, website navigation has been done exclusively with a mouse. As users explore a site with a mouse, we look for clues to determine their intention and then provide content or interactive events to help them to navigate. Designing for such interactions has produced a library of elements such as rollovers, dropdown menus, underline text links, tool tips, etc.

How will these behaviors transfer to multi-touch? And how will user experience diagramming (wireframes) adjust to handle it?

Some interactions such as two-finger scrolling or two-finger pinch-zoom are fairly intuitive and have been widely adopted on mobile devices; however, without the mouse, we more or less lose the concept of intent as a “trigger” for interaction events. We can still utilize richer and more elaborate interactions, but must create a type of standardized iconography, which details the type of interaction necessary.

Take for example a tool tip or a hover-state event. You could approach this by forcing someone to call the tool tip with a touch (but not revealing a call to action until the additional content is presented). Repeat visitors may find this inefficient or annoying. You could also approach it with a secondary button for more information. Or you could utilize multi-touch by allowing the user to see additional content with a two finger reverse pinch to “open” the content. You could identify this action with some iconography in the corner of the element.

I’ve also considered global navigation, which previously has been the dominant element at the top of every website. A nav being a utility to access content, I always strive for ways to minimize its presence and give content the spotlight. For multi-touch, I considered the option of accessing a nav from anywhere on the site through a single global gesture such as a three-finger reverse pinch. Make the gesture and your options are available to you at the location of the gesture.

From a UX perspective, I’ve thought of iconography that could be used in wireframing to create a shorthand for these multi-touch gestures: simply a number representing the number of digits with directional information about the motion involved for the gesture (see image above). I feel this could be used to outline functionality and could be included in final design elements as well.

These points are by no means meant to be final solutions for multi-touch interaction, but are food for thought and discussion. I personally find this to be a very exciting change in interaction design and look forward to the challenge of taking it on.

 

Think about the dramatic proliferation of social networking tools for a minute. MySpace, Facebook, Flickr, Twitter and a multitude of others have sprung to life in the past decade. The amount of personal information made available by these networks varies from the mundane to the intimate to (what some may consider) indecent. Given the incredible adoption rates of these social technologies, it’s not surprising our social behavior is changing at a fundamental level as a result.

At the core of this is the issue of privacy. Privacy is a deeply personal concern that is inextricably tied to who we are — and who we think we are. Some people aren’t comfortable with their real name or image being displayed publicly, while the online activities of others may best be described as exhibitionist.

A recent article by Daniel J. Solove in the September 2008 issue of Scientific American asserts that the idea of privacy itself is defined very differently across various age groups. For what Solove refers to as “Generation Google” (25 and under), privacy is more about accessibility than availability. To this generation, the trouble and time it takes to comb through 65 photos in order to find the one of them drunk at the Christmas party is an acceptable deterrence, and doesn’t merit further security measures.

Solove goes on to discuss the role that reputation plays in our society. How we’re perceived by others affect our careers, our personal relationships and even our financial situation. He makes no predictions as to what this newfound “honesty” will do to our society as a whole, but does discuss how the clash of these two different perceptions of privacy will create a certain social tension in the near future.

For many of us over 25, those perceptions have already shifted dramatically. Ten years ago, I would have gone out of my way to ensure that my phone number was unlisted. Now I have absolutely no problem handing it over to the 255 “friends” I have in my Facebook network.

In 1999, Scott McNealy of Sun Microsystems said, “You already have zero privacy. Get over it.” Now almost 10 years later, the only way to maintain any sense of privacy may very well be to redefine it.